Support

Need Help?
We’re here to support you every step of the way. Whether you have questions about setting up your profile, need technical assistance, or simply want to share feedback, our dedicated team is ready to help.
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Frequently Asked Questions
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1. How do I create an account?Simply download the app, verify your student status, and follow the on-screen instructions to set up your profile.
2. How do I match with other students?Swipe through profiles to find people who share your interests. When both users swipe right, it’s a match!
3. What if I have an issue with another user?If someone is making you uncomfortable or violating our Community Guidelines, please use the in-app reporting feature or contact us immediately.
4. Can I hide my profile from certain people?Yes! Head to your settings to manage privacy options and control who sees your profile.
5. How do I delete my account?You can delete your account by going to Settings > Account > Delete Account. All your data will be removed according to our Privacy Policy.
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Contact Us
If you can’t find the answer to your question in our FAQs, feel free to reach out directly: • Email: developer@collegehearts.uk
Our team aims to respond to all inquiries within 24–48 hours.

Community Guidelines
We strive to create a safe and inclusive environment for everyone. Please be respectful and follow our guidelines to ensure a positive experience for all. Violations of these guidelines may lead to account suspension or removal.

Safety Tips
• Meet in public places for the first few dates.
• Let friends know your plans before meeting someone new.
• Report any suspicious behavior or content immediately.

Feedback & Suggestions
Your input helps us improve. If you have ideas for new features or suggestions for enhancements, we’d love to hear them. Reach out via email or submit your feedback in-app.

Thank you for being part of our community!We appreciate your trust in our app and hope you have a fantastic experience connecting with fellow college students.